🔎 Find Answers
📚 Quickly get clear information about our tours, services, and policies.
📚 Our team is ready to guide you with instant responses to your questions.
📚 Travel with peace of mind knowing all the details are at your fingertips.
🌤️ Weather in Phu Quoc
💬 The dry season (November–April) offers sunny skies, calm seas, and ideal weather for outdoor activities.
💬 Yes, the rainy season runs from May–October, but showers are often short and activities still go on.
For safety, some boat trips may be rescheduled or refunded during storms.
💬 Yes, but conditions may be less clear; our team will advise on the best spots each day.
💬 The temperature stays between 25–30°C, if sunny season, the temperature can be 35 to 37°C, making Phu Quoc a true tropical island.
💳 Payment
💬 You can pay via bank transfer, cash, or PayPal (3% fee applies).
💬 Yes.with Daily Tour, no need for deposit, when you finish trip, you can pay for the tour guide, combo tours require 60% for deposit, this cost, we prepare for hotel and sevice you will join for all journey.
💬 Before or on the tour day via transfer or cash to the guide.
💬 Customers cover their own bank transfer fees.
💬 Yes, Visa card payment is supported all trips with extra fee 3% (contact our sales staff).
❌ Cancellation Policy
💬 Yes, cancellations are accepted within the timeframe stated on your booking confirmation.
💬 Full refunds are provided if you cancel daily tour. About combo tour we have the rule for this. please check Refund Policies
💬 You can reschedule or receive a full refund.
💬 Yes, date changes are allowed subject to availability and also for peak-seaon.
💬 Certain third-party tickets may be non-refundable; we’ll inform you before booking.
🎟️ Tickets
💬You can book online via our website, WhatsApp, or email for instant confirmation.
💬 Yes, we offer discounted tickets for children depending on age and height.
Absolutely. We send e-tickets and booking details via email or WhatsApp or vivuphuquoc app. You can check to get more information.
💬 Yes, subject to availability – our team responds quickly for urgent bookings.
💬 Some attractions may have peak-season surcharges; we’ll notify you in advance.
Here’s a clean list of Vietnamese holidays:
🎉 Lunar New Year (Tet Festival) – Dec 31 to Jan 4 (Lunar Calendar)
👑 Hung Kings’ Commemoration Day – Mar 30 (Lunar Calendar)
🇻🇳 Reunification Day – April 30
🛠️ International Labor Day – May 1
🎆 Vietnam National Day – September 2
🎄 Christmas – December 25 (not really holiday but a lot of tourist come to Vietnam to visit, that is still have a peak-season)
